Understand the situation
I review what happens now, who is involved and what needs to change.
Project conversation
Tell me what happens now, who uses it and what needs to become easier.
What helps
Start a project note
You do not need a polished brief. Explain what happens now and where the work gets stuck.
What happens next
I review what happens now, who is involved and what needs to change.
I work out whether the problem needs a website, an internal tool, a product change or a smaller fix.
You receive a practical reply with the clearest next action.
Direct contact
Email works best for a detailed brief or project files. LinkedIn works well for a short introduction before the full note.